Frequently asked questions
Pricinig
Yes, Price quoted includes all road tolls involved in the route.
No, We don’t charge any credit card fee when you make payment online.
All payments made in the car via Credit/debit card or CabCharge attract 5% service fee Australia wide.
Yes, price quoted includes relevant airport pickup fee. There is $5 for domestic airport and $15 for International airport pick-up fee already applied to the final booking price.
Yes, when you make a booking it will show you separate tax and includes in the final booking price. We are registered for GST and pass this amount to ATO.
We accept payments via Cash, Bank transfers, credit debit card, Cabcharge card, E-ticket and vouchers. If you’re paying with cabcharge, please make sure to mention this at the time of booking.
Yes, We accept all cabcharge including E-ticket, cabcharge card and cabcharge voucher. Please make sure to advise us at the time of booking if you like to pay with the cabcharge.
Airport Pickup
We cover all airports in Melbourne Inc. Melbourne Airport (MEL), Avalon Airport (AVV), Essendon Airport and Morabbin Airport.
However online quoting system is only valid for Melbourne Airport. If you like to book for any other Airport please contact us to get a quote.
Please find your driver in your relevant arrivals with your name sign. Please visit Chauffeur meeting points to know about the meeting points at your terminal.
We’ll track your flight and act accordingly. If your flight is delayed and doesn’t matter how delayed, your car will be waiting at the airport when your flight lands. We appreciate your notice in case of delays via text 0499 503 043 or email at info@royalcars.com.au
Melbourne airport has designated premium limo parking close to each terminal. All our limos has valid permit for this parking and its just a short walk as you exit the terminal.
Service and Operations
We cover all metropolitan Melbourne and some country side. Please note if both pickup and drop off are outside metropolitan, charge from base to pickup applies.
We operate 24/7, 365 days a year both in Melbourne & Sydney. Advance booking required.